Useful knowledge-base instruction template

An original Sinqly working template. Copy the text into your own document and replace the fields in square brackets. No registration required. This is not a mandatory document format.

TITLE: [action in the employee's own words]
Who it is for and when to use it: [...]
When not to use it: [...]
Owner / date of actual review: [...]

BEFORE STARTING
Access / data / conditions: [...]

PROCEDURE
1. [action / expected result]
2. [...]
3. [...]

COMPLETED EXAMPLE
[...]

IF IT DOES NOT WORK
Symptom / cause if known / action / who to hand over to: [...]

DONE WHEN
[Observable state]

UPDATES
What triggers a review: [...]
Where to report an error: [...]
Related current materials: [...]

See the example and limitations in the article.